by ehayden | Mar 20, 2023 | Tech News, Uncategorized
As I’m just hitting my 5 year anniversary here at RCI (woohoo!), I’ve seen our clients have to go under some very tough, reactive surgeries, simply because they weren’t aware of some preventative medicine that could have saved them dearly (in money, time and mental...
by ehayden | Feb 26, 2023 | Tech News, Uncategorized
Looking to buy a new printer? You may want to reconsider if you’re considering a new HP printer! Hewlett-Packard has recently begun a new program called the HP+ Smart Printing System. These new printers include new labeling with...
by ehayden | Feb 4, 2023 | Tech News, Uncategorized
A note on the recent LastPass security breach, and why you should be concerned.Do you remember RCI’s recommended password policy rules? Quick recap: Strong passwords: minimum 12 characters with a mix of numbers, upper and lower case, and special characters. ...
by ehayden | Dec 23, 2022 | Tech News, Uncategorized
A lot of stuff in the IT world is considered ‘commoditized’, meaning that end users think all vendors in a given space (like IT support, or email) are alike and interchangeable. Obviously, if you’ve used a lousy IT support provider in the past, you...
by ehayden | Feb 28, 2022 | Tech News
Back in our October newsletter we went over the basics of Windows 11 along with the pros and cons of upgrading. In general, we recommended to skip this upgrade for several reasons, but Microsoft is getting sneaky and taking advantage of the fact that most...
by Katie Santoro | Nov 19, 2021 | Tech News
Two-Factor Authentication (2FA) is a technique of gaining access to an online account or computer system- one that requires the user to provide two distinct pieces of information. In a sense, a factor is simply a method of convincing a computer system or online...
